How to make a referral

Each service user will require an active telephone line. 

It would be preferable to have a minimum of two responders who live within a 45-minute driving distance, who have access to the property.

Where there are no local responders, the British Red Cross can act as the main responder; a key safe can be fitted at no additional charge to the service, so that they can gain access.

The services user’s GP surgery is an essential contact under professional involvements.

For a step by step guide on how to complete a Telecare Referral please use the following link